Amazon is Hiring for Support Analyst – Kdp – Hyderabad

Job Description

Amazon’s kindle direct publishing   (KDP) is a self-service publishing service for publishing e-books to the Amazon Kindle store.

 

  • should be willing to work in night shifts.
  • Excellent written and verbal communication skills required.

additional Information:

  1. Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational – changes every 3 months’)
  2. Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3 months)
  • additional computer skills certifications in web technologies are preferable.
  • Experience in web-enabled software products or services is highly preferred.
  • should be able to understand a complex problem and respond to publishers.
  • Basic familiarity with web technologies and html is highly desirable.
  • Strong analytical skills required. must be able to understand problems that vendors are facing, categorize, document, and decide when and to whom to escalate them.
  • Detail-oriented and process-focused. must be able to follow the process and document interactions as per requirements in clear and concise manner.
  • Prior experience in process improvement initiatives or six sigma type of projects is preferred but not required
  • College graduates preferred, mandatory.

 

Apply through the link here: CLICK HERE

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