DXC Technology Hiring Freshers For Technical Support Associate

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How to Crack This Jobs:

• The first thing apply before which Skills are requirement  for the job role mention in your resume you will short list easily.
• After you will prepare exam which skills are  asking for exam  you can prepared easily selected for this job role

Education Qualification for This Role:

• Bachelor’s degree.

Eligibility criteria:

• Bachelor’s degree or equivalent combination of education and experience.
• Bachelor’s degree in computer science or related field preferred.

Skills Requirements for This Job Description:

• Good written and verbal communication.
• Good knowledge of MS office.
• Basic computer knowledge.
• Good negotiation, and conflict resolution skills.

Role and Responsibilities This Jobs:

• Provides information on problems concerning system function(s) which have been escalated through a problem ticket process. Provides diagnostic information and determines alternatives.
• Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.
• Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.
• Provides guidance and training to client population on system and products to eliminate recurring errors and where appropriate, provides recommendations for improvements.
• Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
• Provides data for daily metric reporting. Provides systems software and hardware documentation and assesses system information where appropriate. Recommends and implements enhancements in order to ensure efficiencies.

Location:

• Bangalore, Karnataka, India.