Hcl tech is hiring for freshers abaove deatails in below.
EDUCATION
- BA, BCOM, BBM, MBA, MCOM and No Backlogs entrained
Hcl Technologies Ltd.
ITPB SEZ, Aviator building Unit B, 5th Floor Unit 1A, 6, 7 & 8th floor
Whitefield main road, Bangalore 560066
Contact Person :- Harini / harinim@Hcl.com
Timings :- 10 AM to 3 PM
Shifts:- Night Shifts
Your Role & Responsibilities
Interface with internal and external stakeholders to coordinate, support, and execute
relevant stages of a customer’s journey and promote flawless delivery of a timely and
accurate customer experience
• Act diligently to apply all cash application to appropriate accounts in a timely and accurate
manner
• Facilitate timely resolution of any unapplied and/or misapplied cash
• Assist in development of root cause analysis to facilitate corrective actions and reduce
inaccuracy.
• Support business line in resolving operational, commercial or contractual issues, as
applicable
• Develop clear understanding of risks associated with misapplied cash for end customers and
Client
• Steward performance of the Customer Services team according to defined Customer Experience
metrics
• Recognize and actively work to leverage the intersection of various work groups and their
objectives
• Escalate potential improvement items and resolution points to Manager / Supervisor
• Execute operational activities in compliance with Controls requirements of the respective
business area in regards of safety, controls, stewardship, business unit, business continuity
for more details :CLICK HEAR
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