Education Qualification for This Role:
- Any Graduate except law
Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Location:
Date: 18th October 2023 (Wednesday)
Time: 11:00 AM – 1:30 PM
Venue : Genpact Plot No. 14/45, IDA Uppal, Habsiguda Hyderabad 500079
Location: Hyderabad
Note: Please carry below documents with you:
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Pay slip (if applicable)
| FOR MORE DETAILS | CLICK HERE |
gandeevarjun1@gmail.com