Minimum Qualification:
Bachelor degree required: BE, B Tech, BCA or BSc (preferably Computer Science)
Diploma in Digital Marketing (Preferred)
Responsibilities:
- Provide email and chat support for consulted tickets or hand-offs from other Respond to Customer support queries in accordance with Googles training, standards, frameworks and policies, including providing diagnosis, resolution Creating and optimizing multiple Google Ads accounts at scale
- Use techniques like regression, classification, time series analysis, and anomaly detection to
predict outcomes or identify patterns. - Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels
- Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs
Technical skills:
Experience in Digital Marketing and Campaign Management is an advantage but not a must
have
Basic understanding of HTML, Javascript & CSS
Good understanding of web concepts and development technologies
Strong analytical skills
Time and Venue
14th October – 15th October , 11.00 AM – 6.00 PM
Phoenix Infocity Pvt. Ltd SEZ, Hitec City-2 500081 Hyderabad, India
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