LTIMindtree Is Hiring For Customer Support Associate Role

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How to Crack This Job:

• The first thing apply before which Skills are requirement  for the job role mention in your resume you will short list easily.
• After you will prepare exam which skills are  asking for exam  you can prepared easily selected for this job role

Education Qualification for This Role:

• Bachelor’s Degree

Eligibility criteria:

• Bachelor’s degree and above
• 1-3 years of experience as a Customer Support Specialist or similar CS role preferred
• Experience in dealing calls with end customers is a must.
• Immediate joiner or max notice of 30 days preferred.

Skills Requirements for This Job Description:

• Must possess strong customer service skills
• Proficient in MS Office applications especially in Excel.
• Extensive customer service and interaction skills in voice campaign.
• Good Problem-solving skills with the ability to remain composed in tough situations.
• should possess good communication skills in English.
• Ready to work in international voice process and 24×7 environment. Rotational offs (5days working)

Role and Responsibilities Of This Job:

• The primary role of the Customer Support Associate is to interact with customers to address their concerns, answer their questions and assist them with their needs.
• A customer service representative will often answer customer phone calls and emails, responding to customers’ questions and concerns
• Ability to adapt to a fast-changing work environment while maintaining stability of performance under pressure and to demonstrate patience and control when dealing with difficult situations
• Ability to organize, schedule and complete multiple tasks concurrently

Location:

• Bengaluru, Karnataka, India

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