MICROLAND HIRING FOR GRADUATE TRAINEE ENGINEERING:
Education and Qualification
Designation : Graduate Trainee / Diploma Trainee
Eligibility Criteria : 60% and above in 10th ,12th and Graduation & No Active Backlogs
Courses : B.Sc./B.Com/BBA/BCA/BA or Diploma(10+2+3)
Location : Pune/Mumbai
CTC : 2.6 LPA
Interview & Selection Process:
This will be completely an online assessment process. Assessment stages would include:
- Round 1 Online Aptitude Assessment Estimated Duration 30 Mins to 1 Hour
- Round 2 Core Language Assessment (British Council) – Estimated Duration – 40 mins
- Round 3 – Speaking Language Assessment (British Council) – Estimated Duration – 40 mins
- Round 4 – Tech Interview
- Round 5 – HR Interview
Job Description:
- End to end trouble shooting End user services network issue
- Provide support on Outlook related issues and Windows OS related issues
- Coordinating with Vendors to troubleshoot on assets which are in Warranty
- Preparing SLA/Performance reports and meeting with Customers to manage regular operation
- Should be ready to work in 24×7 environment.
- Ticket handling
- Address user tickets regarding hardware, software and networking
- Prepare, implement and verify the configuration and integration of a Node/system/services
- Emergency Handling and chronology preparation
- Coordinating with care/vendor team for handling resolved cases
- Interfacing with other Technical Teams
- Installing and upgrading operating systems and computer software.
- Coordinating with field team if onsite support required on faults
apply through link :CLICK HERE
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