Optum Is Hiring For Associate People Experience Specialist Role

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How to Crack This Job:

• The first thing apply before which Skills are requirement  for the job role mention in your resume you will short list easily.
• After you will prepare exam which skills are  asking for exam  you can prepared easily selected for this job role

Education Qualification for This Role:

• Any Graduate

Eligibility criteria:

• Graduate (in any discipline)
• 0 month – 2 years of experience into customer/employee service environment
• Extensive work experience within own function
• Flexible work environment based on business guidelines (WFH, Work from office)

Skills Requirements for This Job Description:

• Soft Skills (Probing skills, Listening etc.)
• Adaptable and flexible
• Adequate knowledge of Microsoft Office products
• Integrity & compassion
• Proven excellent verbal and written communication

Role and Responsibilities This Job:

• Addressal and closure of questions about human resource topics (hire to retire) that comes from the employees/ex-employees/third party
• Maintain SLA’s of phone calls, emails and web tickets that bags full employee service delivery
• Work through multiple channels of correspondence and document thru conversations with employee/ex-employee/third party
• Problem solving and decision making using available knowledge and other resources
• Active participation in process improvements programs
• Engagement readiness to facilitate HR services partners and business leaders
• Prioritization of critical/complex task, collaboration with internal/external members to table an effective solution
• Participation in the sessions that benefits to keep self and the team up to date in regard with the policies, procedures, system, and tools
• Engage with manager to discuss, plan, and execute self-development programs

Location:

• Hyderabad (based on business guidelines (WFH, Work from office))