MICROSOFT: TECHNICAL SUPPORT ENGINEERING
The Microsoft Customer Experience & Success (CE&S) organization oversees Microsoft’s end-to-end customer experience strategy, design, and implementation with over 18,000 employees worldwide. Join CE&S and help us build a future in which customers choose us not only for our market-leading products and services but also for our differentiated and connected customer experience. By providing a seamless support experience, the Customer Service & Support (CSS) organization within CE&S builds trust and confidence for each individual and organization. In CSS, we show customers and partners new ways to get more out of their Microsoft investment, speed up the resolution of issues, and avoid problems in the future.
Eligibility:
- Qualification: Any graduate.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Bachelor’s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience.
- Responsible for the customer support experience with Microsoft.
- Provide ramp activities, knowledge sharing, technical coaching and mentoring.
- Lead or participate in building communities with peer delivery roles; may be workload or specialty specific.
Apply through the link here: CLICK HERE
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